Frequently Asked Questions

A typical whole-home replacement of 10-15 windows in Plantation takes 2-3 days of installation, plus one day for final inspection and trim touch-up. Single-window jobs often complete in a half day. We schedule a real arrival window, text when the crew is en route, and leave you with photo documentation of every opening before we seal it. Call (754) 704-3597 to check current scheduling.

We measure every opening with a laser survey, check for squareness and level, photograph existing conditions, and discuss your priorities on energy efficiency, noise reduction, and aesthetics. You leave with a written quote, product literature, and our measurement sheet. The appointment takes 45-90 minutes depending on home size. We do not leave until you have the price in writing, Haven Standard Clause 1.

Yes, we pull all required permits through the City of Plantation Building Department and schedule inspections at rough-in and final. Florida Building Code requires permits for any window or door replacement that changes the opening size or involves impact-rated products. Our permit package includes engineered drawings and product approval documentation. You receive copies of all permits and passed inspection cards for your records.

Yes, we regularly work in Plantation's older neighborhoods like Plantation Acres and Jacaranda Lakes, where original aluminum single-hung windows and sliding glass doors are common. ECO Window Systems and ViewLux both offer period-appropriate profiles in modern materials, including divided-light grids and bronze or almond finishes that match original aesthetics while meeting current code. We bring sample profiles to your estimate so you can see the match before ordering.

Clear a 3-foot path around each window or door, remove fragile items from walls near openings, and secure pets in a separate room. Our crew brings drop cloths, a HEPA vacuum, and debris removal. We work room by room so you can occupy the rest of the house normally. You'll receive a prep checklist when you confirm your installation date.

We primarily install ECO Window Systems and ViewLux, both Florida-manufactured lines engineered for humid subtropical climates and hurricane exposure. ECO specializes in vinyl impact systems with high solar heat gain coefficients suited to south-facing exposures common in Plantation. ViewLux offers aluminum-clad wood options for homeowners prioritizing sightlines and narrow frame profiles. We do not push one brand, we specify based on your home's orientation, your HOA requirements, and your budget.

Yes, Therma-Tru is our preferred fiberglass entry door line for Plantation homes. Their Pulse and Classic-Craft collections resist the warping and delamination that humid Florida summers cause in solid wood doors. We stock common sizes and can order custom heights and widths for non-standard openings found in 1980s Plantation construction. Every Therma-Tru door we install includes the manufacturer's lifetime limited warranty on the slab and finish.

Low-E, or low-emissivity glass, has a microscopic metallic coating that reflects infrared heat while transmitting visible light. In Plantation's climate, where cooling dominates energy bills, low-E coatings on the correct surfaces reduce solar heat gain by 40-70% compared to clear glass. All windows we quote include low-E as standard, not an upgrade. We specify the coating type, SHGC rating, and visible transmittance on your quote sheet so you know exactly what performance you're buying.

Insulated glass units, or IGUs, can often be replaced without removing the frame if the sash is in good condition and the frame material is still available. For single-pane windows or units with failed seals causing fog between panes, we measure the existing IGU and order a replacement that fits the original sash. If the frame is rotted, the hardware is obsolete, or the window is non-impact rated in a code-required zone, full replacement is the better path. We diagnose and quote both options honestly.

Every pro working under our name is required to hold the license and insurance their state requires for window and door installation in Florida. We maintain general liability coverage and workers' compensation as required by law. License numbers and certificate of insurance are available on request, and we include license verification in your project documentation folder. Haven Standard Clause 3, Verified crews, means background checks and credential verification are conditions of working under our name.

The installation crews serving Plantation are independently owned and operated local businesses who have agreed to work to the Haven Standard. They carry their own licenses, operate their own trucks, and live in the communities they serve. What Haven contributes is the documentation system, the pricing discipline, and the quality verification that every job meets the same standard. This model keeps local knowledge and accountability at the point of service.

Our general liability coverage addresses property damage occurring during the work. More importantly, our process minimizes risk: crews photograph wall conditions before touching a window, use padded tools near finishes, and carry HEPA vacuums to control drywall dust. If damage does occur, we document it immediately, repair or compensate without deductible cost to you, and include the resolution in your project record. Evidence on every job, Haven Standard Clause 4.

We offer board-up and temporary glazing services during business hours to secure your home after breakage, but we are not an after-hours emergency service. Our hours are Monday through Friday 7:00 AM to 8:00 PM, Saturday and Sunday 7:00 AM to 7:30 PM. For immediate security needs outside these hours, we recommend contacting a 24-hour glass emergency service, then calling us at (754) 704-3597 during business hours to schedule permanent replacement with proper permitting and impact-rated products.

Standard sliding glass door units in common sizes can often be sourced within 5-10 business days, with installation scheduled shortly after delivery. Custom sizes or specific finishes may extend lead times. We do not promise same-day or next-day installation on planned replacement work, accurate measurement and proper permitting take time that rushed jobs skip. For a realistic timeline on your specific door, call (754) 704-3597.

Yes, we schedule estimates and installations on Saturdays and Sundays from 7:00 AM to 7:30 PM. Weekend appointments fill faster than weekday slots, especially during the pre-hurricane season rush in April and May. We recommend calling (754) 704-3597 at least two weeks ahead for weekend availability.

Every installation carries a written workmanship warranty, and every product carries the manufacturer's warranty. We document both in your project folder before we leave. Manufacturer warranties vary by brand: ECO Window Systems and ViewLux typically offer lifetime limited coverage on vinyl frames and 20-year coverage on insulated glass units. Therma-Tru provides lifetime limited on fiberglass door slabs. Haven Standard Clause 1 requires that warranty terms are specified in writing before work begins, not explained verbally after the fact.

The Haven Standard is our five-clause service agreement that governs every job: Clause 1, Have it in writing, flat price and scope before start; Clause 2, Arrive on schedule, with text notification; Clause 3, Verified crews, licensed and insured; Clause 4, Evidence on every job, photos and readings; Clause 5, No surprises, no upsell or scope creep. These are not marketing promises, they are the documented standard stamped on every quote and verified in your project record.

Call (754) 704-3597 during business hours and we dispatch the original crew or a qualified technician to diagnose. We photograph the issue, reference your original project documentation, and resolve under warranty terms if applicable. For manufacturer defects, we handle the claim process with the brand so you don't coordinate between parties. Our project records go back to 2012, so we can reference exactly what was installed and how.

Yes, our service area includes Plantation, Sunrise, Lauderhill, Davie, Lauderdale Lakes, Tamarac, Cooper City, Fort Lauderdale, Oakland Park, Pembroke Pines, Hollywood, and Weston. Warranty service and future repairs are available throughout this area. We maintain project records by address, so even if you purchased from us years ago, we know exactly what products and methods were used in your home.

Written by Sonia Raman, Owner at Sightline Windows & Doors Plantation, serving Plantation, FL since 2012.